Purchasing DJI Enterprise hardware entitles you to DJI FlightHub 2 resources.
1. Gift Policy:
a. Organizations receive free quotas when binding a device (dock or aircraft) for the first time.
b. Each organization can only receive free quotas once. If an organization has already received free quotas, it cannot receive them again when binding additional devices.
c. Each device can only receive free quotas once. If a device has already received free quotas, it cannot receive them again when re-binding to another organization.

2. Quota amounts and validity:
a. The free quota is the same for all device types: 100GB cloud storage, 5000 livestream minutes, and 3000 mapping images.
b. The validity period for the free quotas is 3 months.

Standard: A free starter plan for basic use. Includes a limited set of features and resource quotas.
Professional: A paid subscription plan offering all professional features. No limit on the number of devices you can connect. Included resources are finite. When they run out you can buy add‑on packages.
Enterprise: A paid plan designed for heavy use and government or enterprise customers, with the complete feature set. Most resources are available for unlimited use during the subscription period (mapping image quotas excluded from unlimited use). There is a limit on how many devices can be online at the same time.
For a full comparison and detailed information, see the DJI FlightHub 2 Package and Billing Details.

Livestream duration consumption is calculated based on the total viewing time across the platform.
The following situations count toward livestream consumption:
1. All device livestreams, including DJI Dock cameras, drone cameras (including flight assist footage), and payload cameras.
2. Any method of accessing or using the livestream: device status windows, the Virtual Cockpit, simultaneous livestreams, livestream sharing, livestream recording (manual or automatic), livestream forwarding via cloud intelligent algorithms, livestream forwarding via FlightHub Sync, and livestreams used for multimodal object detection.
3. Viewing time per account is accumulated. If multiple accounts watch the same livestream at the same time, the total viewing time is multiplied by the number of viewers.

If you leave the Virtual Cockpit page for more than 40 minutes, the platform will automatically stop the livestream to prevent unintended continuous streaming.

Professional 1‑Year Plan: Resources are allocated monthly. Unused livestream minutes or mapping image quotas from each month can be rolled over to the following month. Rollovers are valid for one month only—if not used by the end of the next month, they will expire.
Any unused resources will expire when the package ends.

No. When your storage resources expire, you will no longer be able to add new data, but all existing data will remain accessible and will not be deleted.

1. Activation Validity Period:
The activation validity period starts from the date the activation code is issued. Please activate your version within the specified period.
Enterprise Version has no activation time limit, while all other Versions must be activated within 6 months.

2. Usage Validity Period:
The usage validity period starts from the date of activation.
a. Professional Version: Starting from the activation date, the Professional Version is available in 1-Month, 1-Year, and 3-Year options, with usage validity periods of 30 days, 365 days, and 1095 days, respectively. Multiple activations can extend the validity period.
b. Recharge Package: Includes Livestream Recharge Package, Mapping Recharge Package, and Storage Space Upgrade Package, all with a validity period of 1 year.
c. Enterprise Version: Starting from the activation date, the validity period depends on the purchased Version.

1. Log in to DJI FlightHub 2 and click My Organization on the upper‑right corner.
2. Click the Organization Settings icon of the organization that needs to be upgraded.
3. On the right side of the organization plan information, click Activate Service to enter the service activation page.
4. Confirm the organization name and enter your activation code.
5. Click Activate to complete the activation process.

If you request a refund within 30 calendar days of purchase and the activation code has not yet been activated, you can contact your seller to apply for a refund.
However, if you have already activated the service, or more than 30 calendar days have passed since purchase, the return or refund are not available.

Once activated, the plan is bound to the DJI FlightHub 2 user organization. All projects under that organization can use the plan's entitlements.